It is speculated that the refund may have cost Telecom Xtra between NZ$7.5 and 8.5 million. This had been caused in part by the overwhelming complaints and criticisms Telecom Xtra had received due to under-delivering on the promises of the Go Large plan. By 22 February 2007, Telecom decided to refund all of its Go Large customers (approximately 60,000) with amounts of at least $130 per customer. This triggered a lot of media attention and an investigation was launched. If one were to continually exceed this limit, they would be placed in a "download pool", or contacted with offers to switch to another plan.
#Xtra mail inbox download#
However, it was not clearly stated on advertisements that there was a fair use policy and traffic management that restricted users to a download limit between 4pm and 12am. The plan was advertised with unlimited data usage and maximum speed. There was much public criticism and disappointment at the instability and general slowness of the newly introduced plan. Xtra's "Go Large" plan was introduced as New Zealand's first completely unlimited ADSL service in November 2006. The court action led (indirectly) to the end of one of the oldest DNSBL services. They rejected e-mail from any IP address listed in ORBS.
#Xtra mail inbox free#
Hundreds of organisations subscribed to the list, including and at least one other large free mail provider. ORBS was a blacklist of IP addresses relating to open mail relays like those run by Xtra, which enable spammers to send unsolicited bulk e-mail. ORBS ĭuring 2001 Xtra and Actrix (another New Zealand Internet service provider) won a High Court injunction to force Alan Brown, the maintainer of the Open Relay Behavior-modification System (ORBS) anti-spam blacklist, to remove them from the list. The company breached the Fair Trading Act 1986 at least eight times between 20.
Many lobbyists, including Slingshot's CEO Annette Presley, persuaded New Zealand's Communications Ministry to force the unbundling of Telecom's local loop, so as to make fairer trading terms and lessen Xtra's ISP monopoly. To many people, this monopoly was regarded as an unfair advantage over other ISPs. Īs a subsidiary of Telecom New Zealand, Xtra retained some of the monopoly that its parent company formerly had. Telecom later allowed other ISPs to access its ADSL networks (under increasing government and public pressure), although some claimed that Telecom provided unfair and monopolistic terms of trade regarding its wholesale ADSL services. In 1999 Telecom created New Zealand's only ADSL service.
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